Privacy Policy

Confidentiality and security are fundamental values for MINDBLY, S.L. and, consequently, we are committed to guaranteeing the user’s privacy at all times and not to collect unnecessary information. Below, we provide you with all the necessary information about our Privacy Policy regarding the personal data we collect, explaining

 

  • Who is responsible for processing your data?

  • Why do we collect personal information?

  • What is the legitimacy for its processing?

  • How long we keep them?

  • To whom do we share your data?

  • What are your rights?

 

  1. DATA CONTROLLER 

MINDBLY, S.L. 

NIF B-05377437

C/ Rocafort 248, entresuelo 4º 

08029 Barcelona

Spain

[email protected] 

 

Hereinafter referred to as “Mindbly”, “we” or the “Data Controller”.

 

This Privacy Policy covers all data collected and used by us on the Website, as well as through the various means of contacting provided on the Website (hereinafter, “the Website” or “Mindbly”, interchangeably).

 

  1. PERSONAL DATA COLLECTED 

Personal Data means any information or data that may identify you, either directly or indirectly. 

 

In this regard, personal data collected includes:

 

  • Data obtained when requesting a Mindbly software demo: When you request a demo through the Website, we collect: 

 

  • Name and last name

  • Email address

  • Phone number

 

  • Data obtained when booking a Mindbly Software demo video call: When you schedule a call directly through the Website, we collect: 

 

  • Name and last name

  • Email address

 

  • Data obtained by contacting us and responding to your inquiries and/or requests: When you contact us through the channels provided on the Website, we collect: Any data you voluntarily provide through our chat and/or email service. In the event that you provide personal data through the aforementioned means of contact, they will be treated in accordance with this privacy policy.

 

You warrant that all data about your identity and legitimacy provided to Mindbly through the Website is truthful, accurate and complete. You also undertake to keep its data up to date. In the event that you provide any false, inaccurate or incomplete information or if Mindbly believes that there are reasonable grounds to doubt the truthfulness, accuracy and completeness of such information, Mindbly may deny you present or future access to and use of the Website or any of its content and/or services. 

 

Obligation to provide us with your personal data and consequences of not doing so. 

 

The provision of Personal Data requires a minimum age of 16 years or, if applicable, sufficient legal capacity to contract.

 

The requested personal data are necessary to manage your requests and / or provide you with the services you can contract, so if you do not provide them to us, we will not be able to serve you correctly or provide you with the services you have requested. 

 

In any case, we reserve the right to decide whether or not to include your personal data and other information in our databases.

 

  1. PURPOSES OF PERSONAL DATA PROCESSING 

The personal data provided through the Platform are necessary to:

 

  • Provide a means for you to request a demo of the Platform advertised on the Website. 

  • Provide you with a means for you to book a demo video call for the Platform advertised on the Website.  

  • Provide you with a means for you to contact us and be able to resolve inquiries and/or requests through our chat service and/or by email, about the Website. 

 

Other purposes regarding the use of the Website:

 

  • Sending promotions and advertising related to the products and services that may be of interest to you (sending newsletter),with your express consent.

  • Improve, develop and test our Website.

  • Protect Mindbly’s rights, property and/or security.

 

As per the proper functioning of the Platform, we may use technical and functional cookies. For detailed information about the cookies we use, you can review our cookie policy here. [include link to cookie policy].

 

  1. LEGITIMACY FOR THE PROCESSING OF PERSONAL DATA 

  • Manage your software demo requests: The processing of your data is necessary for the provision of the service you are requesting.

 

  • Manage your requests to schedule a video call for a software demo: The processing of your data is necessary for the provision of the service you are requesting.

 

  • Customer service: At Mindbly we have a legitimate interest to respond to  requests or queries you make to us through the existing means of contact. We understand that the processing of this data is also beneficial to you in that it allows us to serve you properly and resolve any queries.

 

When your query is related to the exercise of the rights about which we inform you below, or claims related to our services, what legitimizes us to process your data is the fulfillment of legal obligations on our part.

 

  1. RECIPIENTS OF PERSONAL DATA COLLECTED 

Your Personal Data may be communicated to third parties, i.e.:

 

  • Third parties that help us provide IT services, such as Platform providers, hosting services, maintenance and support on our databases, as well as on our software and applications that may contain data about you.

  • Third parties that help us provide digital services and reviews, CRM, web analytics and search engine. 

  • Advertising, marketing, digital media and social media agencies to help us deliver advertising, marketing and campaigns, to analyze their effectiveness and to manage their contact and questions. 

  • Authorized Mindbly personnel.

  • Third parties for compliance with legal regulations. 

 

  1. KEEPING YOUR PERSONAL DATA 

We will only retain your Personal Data for as long as we need it regarding the purpose for which we process it or for the period of time legally established.  

 

The Personal Data obtained through a demo request or the agenda of a demo video call, as well as through the consultation chat, will be retained until the service is performed or for the time needed to resolve your query. 

 

If we receive your CV, your data may be kept for a maximum of one year for future selection processes. 

 

We may retain some personal data to comply with our legal or regulatory obligations, as well as to administer our rights (e.g., to enforce our claims in court) or for statistical or historical purposes. 

 

When we no longer need to use your personal data, it will be deleted from our systems and records or anonymized so that we can no longer identify it.

 

  1. RIGHTS IN RELATION TO YOUR PERSONAL DATA 

Any person may withdraw their consent at any time, when it has been given for data processing. In no case, the withdrawal of this consent conditions the execution of the subscription contract or the relationships generated previously.

 

You may also exercise the following rights: 

  • Request access to your personal data or its rectification when inaccurate.

  • Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

  • Request a restriction in terms of processing in certain circumstances.

  • Request opposition to the processing of your data for reasons related to your particular situation.

  • Request data portability in the cases provided for in the regulations.

  • Other rights recognized in the applicable regulations.

 

Where and how to solicit your Rights: By writing to the data controller at his postal or e-mail address (indicated in section 1), indicating the reference “Personal Data”, specifying the right to be exercised and which personal data.

 

In case of disagreements with the company regarding the processing of your data, you can file a complaint with the relevant Data Protection Agency.

 

  1. SECURITY OF YOUR PERSONAL DATA 

In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to ensure the security of the personal data provided from alteration, loss and unauthorized processing or access.

 

  1. UPDATING YOUR PERSONAL DATA 

In order to keep your personal data updated, it is important that you inform us whenever there has been any change, otherwise, we are not responsible for their accuracy.

 

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through the links available on our Website.

 

  1. CONTACT 

If you have any questions or concerns about how we process and use your personal data or wish to exercise any of the rights described above, please contact [email protected]

 

Date of publication: May 17, 2021

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